Gilroy Toyota is here to make your new or used car shopping process an exciting one! We tailor a shopping plan unique to you, one that leaves you with all the information you're looking for so you can make an informed decision. Head over to our Toyota dealership now, we're in between Morgan Hill and Salinas just off Hwy 101 and can't wait to assist all our California drivers!
Give us a call to (408) 214-1895 for more information! Our website provides a range of automotive resources so if you're just getting into the new car market we suggest heading over to our research pages to learn about the different models out there.
Our team has up-to-date material on some popular models, so you don't waste time scouring the internet to learn about the Toyota lineup or about the standard amenities that come with the vehicle you're interested in.Have an idea of what you're looking for now? Before you hit our online inventory, fill out our secure form to value your trade.
Give us a call to (408) 214-1895 for more information! Our website provides a range of automotive resources so if you're just getting into the new car market we suggest heading over to our research pages to learn about the different models out there.
Our team has up-to-date material on some popular models, so you don't waste time scouring the internet to learn about the Toyota lineup or about the standard amenities that come with the vehicle you're interested in.Have an idea of what you're looking for now? Before you hit our online inventory, fill out our secure form to value your trade.
Services
When your Toyota needs routine maintenance, repairs, or warranty work performed, take it to an auto service center that specializes in servicing Toyotas, like the Service Department at Gilroy Toyota. Our modern service facility in Gilroy, CA is staffed by Toyota-certified service technicians who are highly trained in the maintenance and repair of Toyota cars, SUVs, and pickup trucks.
Additionally, calls may be recorded for quality assurance purposes. This consent does not require me to buy anything. Standard message and data rates may apply. We refresh our inventory multiple times throughout the day. Please visit us again soon and try searching again. You may also contact us and let us know what vehicle you are searching for and we can look for you.
Every new Toyota comes with ToyotaCare, a maintenance plan that covers normal factory scheduled service for 2 years or 25,000 miles, whichever comes first, and 24 hour Roadside Assistance for 2 years, unlimited mileage. Toyota-trained technicians will help keep your Toyota a Toyota by completing factory recommended maintenance, while keeping a complete history of your service visits.
Toyota Safety Sense is a bundle of active safety features standard on many Toyota vehicles. These innovative features are designed to help protect you and your passengers from harm as well as help offer peace of mind to your drive. Toyota New Car inventory with TSS safety features are now available at Gilroy Toyota conveniently located in Gilroy.
Every automaker is boasting about their advances in safety systems that ultimately make the road a safer place. From collision prevention to smart cruise control, safety systems have completely changed the roads we drive on. While other automakers focus on safety systems, drivers are generally interested in the entertainment options their daily vehicle has to offer.
Reviews (22)
Sarah Chen
Jan 05, 2022
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If I could give 0 start, I would. DON'T WASTE YOUR TIME HERE. Honestly, this whole experience felt like one big joke on us. This is a poorly managed dealership with poorly trained employees who know NOTHING. There are so many Toyotas around the area - literally go to any other one. Be careful of these "great packages" - these are all things that should already be covered by warranty.
THEY WERE UNABLE TO LOCATE THE CAR THAT WAS QUOTED ON THE PHONE THAT THEY CONFIRMED WOULD BE AVAILABLE. We called before we made the trek out to make sure a 90 min drive would be worth it. Turns out - they don't keep
THEY WERE UNABLE TO LOCATE THE CAR THAT WAS QUOTED ON THE PHONE THAT THEY CONFIRMED WOULD BE AVAILABLE. We called before we made the trek out to make sure a 90 min drive would be worth it. Turns out - they don't keep
Lee Ch
Jan 02, 2022
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Adam C.
Dec 31, 2021
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If you want over-priced cars and people taking advantage of you due to a “shortage of vehicles”, go to this dealership and specifically ask for Amber. She’s a pro at hustling you down to your last penny. This place is not a corporation so that’s probably why they have reps that use dirty tactics to try and get every dollar out your pocket.
Elizabeth Bolton
Dec 17, 2021
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Eunice P.
Dec 17, 2021
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I had been going to this dealership for my Toyota care and had recently gone to my frist maintenance appointment outside of my care program. I had expected to be billed something less than $70 for a routine oil change and yet was presented with a tentative bill of $410. When I had asked what was being done on the car the worker had presented me with a list of basic maintenance care and then proceeded to tell me that there was a special program where for $399 I could extend 4 more maintence visits which would include my 30,000 maintence work. Of course between the two plans I had gone for the
Akshay Malhotra
Dec 07, 2021
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This was my worst car dealership experience.
We made an appointment at the dealership for a test drive. But when we arrived, we were pushed from one dealer to the other. And finally told they don't have any car available for the make we were looking for. This is after we had confirmed our appointment 1hr before coming to the dealership.
We made an appointment at the dealership for a test drive. But when we arrived, we were pushed from one dealer to the other. And finally told they don't have any car available for the make we were looking for. This is after we had confirmed our appointment 1hr before coming to the dealership.
Ernesto E.
Aug 15, 2021
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I would give them NO stars if I could. I took in my 2020 Camry yesterday for an oil change and tire rotation as part of my Toyota Care. The representative who helped me was Julian. I didn't have an appointment but they said I can leave the car, to which I said it was fine. I expected it to take most of the day, but after about an hour, they called me that it was done. It seemed very weird how fast it was since I had no appointment and they were busy... When I got home, I had a bad feeling about something, so I checked the oil and filter myself. They never changed the filter nor the oil! I
Ayman Abu Fakher
Aug 05, 2021
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I used to think that dealership was the best but after the very poor detailing job done on my SUV, I was totally disappointed. I brought my car in for detailing and left it there for a whole day. I had to rent a car from them for the day. I got my car and it looked like it was only vacuumed and ran through a drive through car wash. I saw some spots on my leather seats and the door vinyl that were never touched. The car did not look derailed at all. Additionally, I hear a noise coming from the back seat like something is loose since that day I went to the store and bought supplies and detailed it
Elizabeth D.
Aug 01, 2021
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Worst service ever, very dishonest. Will never buy a car from them ever again. We took our 2020 Tacoma for service when we picked it up we noticed the brake discs were very old and rusted, we came back to talk to them but they got very defensive and said that was normal wear and tear. We asked them to show us a truck in their lot with the same issue they showed us a 10+ year old truck with approximately 20% of the rust ours did, ours being just 1 year old. They said they would call us back after they talk to the manager but they never did.
Anjel S.
Jun 08, 2021
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I'm just frustrated with this place. Been coming here for about 4 years now, and it's not bad, but it's just not good. My 2020 visit during Covid was insane. I had an older guy, who turned out to be homeless, give me a full on lecture about Jesus in the waiting room. Was there in May 2021 and the service rep said I "needed" (yes, she said needed) three items. One was windshield wipers.. right before Memorial Day weekend... in the summer. Like come on dude. So I get the post visit survey and let them know about it. Get the standard email response from Service Director Kevin
Steven G.
Jan 28, 2021
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I pass another Toyota dealership to come to this one. Why? Because they have such great customer service!
All the service techs are super friendly and super knowledgeable about all Toyota vehicles. They offer (not push) you suggestions for additional needed repairs and services on your vehicle .
They are very clear in presenting you on paper what you're going to pay for the total cost will be before they start working on your vehicle.
They have always been accurate with their promised completion time for my vehicle. Sometimes they finish 15-20mins early as promised!
Overall, They really
All the service techs are super friendly and super knowledgeable about all Toyota vehicles. They offer (not push) you suggestions for additional needed repairs and services on your vehicle .
They are very clear in presenting you on paper what you're going to pay for the total cost will be before they start working on your vehicle.
They have always been accurate with their promised completion time for my vehicle. Sometimes they finish 15-20mins early as promised!
Overall, They really
Alex C.
Jan 20, 2021
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This Toyota Service center is the worse I have been to. It needs a complete overhaul or something. The staffs are rude and tired.
Brought my 2020 RAV4 for the gas tank repair/ recall in the morning. After almost a full day at the service center, the service agent called to inform that they performed the procedure incorrectly as per Toyota recall/ repair instruction, hence the are unable to make any corrections. They said I have to make another appointment for the same procedure again. Wasted the entire day.
What a joke. DO NOT GO THERE. THESE JOKERS DO NOT KNOW WHAT THEY ARE DOING!!!
Brought my 2020 RAV4 for the gas tank repair/ recall in the morning. After almost a full day at the service center, the service agent called to inform that they performed the procedure incorrectly as per Toyota recall/ repair instruction, hence the are unable to make any corrections. They said I have to make another appointment for the same procedure again. Wasted the entire day.
What a joke. DO NOT GO THERE. THESE JOKERS DO NOT KNOW WHAT THEY ARE DOING!!!
Richard S.
Dec 07, 2020
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Kristine A.
Sep 12, 2020
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Mario M.
Jul 17, 2020
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Lilliana G.
Apr 24, 2020
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Horrible service, my dad and I were here yesterday to get our car serviced, 30 minutes after we left the dealership our TIRE flew off of our car causing us to get into an accident that could've killed us. Also keep in mind this was a brand new car too, so this is VERY UPSETTING. Whoever worked on my dads car HALF FASTED the job and almost ended up getting us killed. NEVER GO HERE unless you want a half fast job done on your car because obviously the workers here don't care about the responsibility of having other peoples lives in their hands NEVER COMING HERE AGAIN, I would give 0 or
Isabel S.
Oct 27, 2019
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Alllen is amazing!! He is an amazing guy! He was able to restore my trust in this place all over again! After many years I bought my Toyota Sienna that I love,come back and have an amazing and exited experience, he is the one who make this place exited!
Some how he made it all great thank you Allen and my new Mecanic at Toyota Gilroy I'll recommended great job .
Some how he made it all great thank you Allen and my new Mecanic at Toyota Gilroy I'll recommended great job .
Gryphon B.
Sep 21, 2019
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Had the worst expieriene with marcus! Have bought multiple cars from this dealership with great service before and today marcus had the most attitude and sarcasm in all of his responses to my questions. Couldnt even enjoy looking at all the cars without him badgering us then being rude when we'd answer his questions, so he cost you guys the sale today! Maybe find him a new department without customer service.
Amber N.
Sep 14, 2019
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I would give zero stars if possible. This dealership has the most disrespectful staff - including the manager, Richard. Toyota had my vehicle for 2 weeks and upon getting the vehicle back, it had a bunch of scratches that were not there before hand. When I spoke to the manager about it (he barely wanted to talk to me as it is) he was quick to make the decision that he was NOT going to take responsibility for the scratches.
My car was suppose to be in the dealership to get FIXED, not to be returned with MORE DAMAGE. They are careless with your vehicle, they demonstrate poor workmanship, they provide
My car was suppose to be in the dealership to get FIXED, not to be returned with MORE DAMAGE. They are careless with your vehicle, they demonstrate poor workmanship, they provide
Arnold F.
Apr 19, 2019
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DO NOT BUY TIRES at Gilroy Toyota and go somewhere else for service on vehicles.
Gilroy service and dealership does not honor the warranty and worst customer service ever.
Toyota serviced the Highlander with an oil change and tires were rotated. We are diligent with our service in order to maintain the warranty and health of the auto.
I purchased Toyo Tires for the Highlander in summer July of 2018 and in 2017.
Highlander made a wobbling sound immediately after we left Dealership - after oild change. We drove the SUV for a few days and the sound grew louder. The sound was a humming wobbling
Gilroy service and dealership does not honor the warranty and worst customer service ever.
Toyota serviced the Highlander with an oil change and tires were rotated. We are diligent with our service in order to maintain the warranty and health of the auto.
I purchased Toyo Tires for the Highlander in summer July of 2018 and in 2017.
Highlander made a wobbling sound immediately after we left Dealership - after oild change. We drove the SUV for a few days and the sound grew louder. The sound was a humming wobbling
Max S.
Feb 08, 2019
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What a ripoff!
I brought our RAV4 into the service department to have a break job. The inspection costs me $85. Then the service representative told me it was going to be $1300 to replace four break pads and one set of rotors! That is absolutely absurd!
I called San Jose Gilroy Toyota's service department and got a quote for $800 for the exact same work.
I confronted Gilroy Toyota and they lowered the price to $850 but that was it.
Then I called a break shop a few blocks away and they quoted me $630! I don't think I'm allowed to mention their name (if you email me, I will tell
I brought our RAV4 into the service department to have a break job. The inspection costs me $85. Then the service representative told me it was going to be $1300 to replace four break pads and one set of rotors! That is absolutely absurd!
I called San Jose Gilroy Toyota's service department and got a quote for $800 for the exact same work.
I confronted Gilroy Toyota and they lowered the price to $850 but that was it.
Then I called a break shop a few blocks away and they quoted me $630! I don't think I'm allowed to mention their name (if you email me, I will tell
Michael M.
Apr 19, 2016
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I just caught this service department attempting to fraudulently falsify tire damage. I brought my 2011 Camry in for routine service (oil change, battery service, check tire indicator light). They charged me $146.00 to diagnose a flat tire. The tire was supposed to be under the road hazard warranty, as I bought the tires at Toyota. They called at the end of the day to tell me all of this, leaving me without transportation. They said that they had filled a claim on my behalf and as a result, I would get $41.00 towards a new $250.00 tire! However, they would have to keep the car over night due
